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Userplay is a playtesting platform for game studios. It helps you recruit players, run playtests, distribute keys, record gameplay sessions, and collect feedback, all from a single place. Whether you’re running a small playtest, collecting survey responses, or building a waitlist for an upcoming release, Userplay gives you the tools to manage the entire process.

How it works

1

Create a playtest

Configure your playtest and choose which features to enable.
  • Decide who can join.
  • Enable gameplay recording, surveys, builds, and keys.
  • Add player screening, NDAs, briefings, and objectives.

Playtests

Every option available when you configure a playtest.

Playtest types

Single, multi, or longitudinal, and how many sessions each player runs.
2

Publish and share

Publish your playtest and invite players with a single link.
  • Share it anywhere you recruit players.
  • Players join directly from their browser.

Publishing a playtest

What has to be in place before a playtest can go live.

Share links

The link players open, and how to reset it.
3

Players join and play

Players complete any requirements you’ve set and start playing.
  • Verify their identity.
  • Complete screening surveys or accept NDAs if required.
  • Gameplay sessions are recorded automatically when enabled.

Player experience

Every screen a player sees after they open your link.

Player identity

The accounts a player connects before they can join.
4

Review the results

Everything from the playtest is collected in one place.
  • Watch gameplay recordings.
  • Read transcripts and highlights.
  • Review survey responses and player feedback.

Results

Where everything a playtest collected lands.

Watch a session

Play back a recording with the transcript and highlights beside it.

Common workflows

Playbooks are step-by-step guides for common playtesting workflows. Follow one from start to finish or use them as a starting point for your own setup.

Run your first playtest

Set up and publish a simple playtest with gameplay recording and player feedback.

Recruit and screen players

Build a reusable player pool and screen players before they join.

Hand out game keys

Automatically distribute Steam keys or access codes to eligible players.

Work out what to fix next

Review recordings, transcripts, highlights, and survey responses to uncover insights.

Run a standalone survey

Collect player feedback without running a playtest.

Open a waitlist

Collect sign-ups and build a roster of players for future playtests.

Send out an NDA

Put an agreement in front of someone and keep proof they signed it.

What gets captured

When gameplay recording is enabled, Userplay collects everything you need to understand how players experience your game.

Gameplay recording

Screen and audio captured during a gameplay session, with the player’s permission.

Transcripts

Searchable transcripts of everything players say while they play.

Highlights

Important moments grouped into categories such as frustration, game difficulty, and technical issues.

Survey answers

Feedback collected before, during, and after a playtest session.

Next steps

Quickstart

Create and publish your first playtest in minutes.

Core concepts

Learn the core building blocks that make up Userplay.

Playtests

Explore all the options available when creating a playtest.

FAQ

Find answers to the most commonly asked questions.